Terms of Service

Last updated: 2nd January 2026

1. Introduction

Welcome to Jack's Gelato. These terms and conditions outline the rules and regulations for the use of our website and services.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Jack's Gelato if you do not agree to all of the terms and conditions stated on this page.

2. Use of Website

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

3. Products and Services

All products are subject to availability. We reserve the right to discontinue any product at any time.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service without notice at any time.

4. Gelato by Post

For delivery orders, please note that gelato is a perishable product. We use specialist packaging to ensure your gelato arrives in perfect condition, but we cannot guarantee this in extreme weather conditions.

Delivery times are estimates only. We are not responsible for delays caused by courier services or circumstances beyond our control.

5. Private Hire and Events

Bookings for private hire and events are subject to availability and confirmation. A deposit may be required to secure your booking.

Cancellation policies apply. Please refer to your booking confirmation for specific terms.

6. Intellectual Property

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice.

7. Limitation of Liability

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact Us

If you have any questions about these Terms of Service, please contact us at hello@jacksgelato.co.uk